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Privacy Policy

The European Clinical Pilates Institute (hereinafter “the Institute,” “we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national data-protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.

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1. Data Controller

European Clinical Pilates Institute
Email: info@eiclinicalpilates.com
Website: www.eiclinicalpilates.com

The Institute acts as the data controller for the personal data processed through this website.

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2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Data you provide directly

When you:

  • Fill in contact forms

  • Register for courses

  • Subscribe to newsletters

  • Request information

We may collect:

  • Name

  • Email address

  • Phone number

  • Country

  • Professional information (e.g., profession, workplace)

  • Billing details (if applicable)

b) Automatically collected data

When you visit the website, certain technical data may be collected automatically:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Date and time of access

  • Referring website

This data is used for security, analytics, and performance purposes.

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3. Purposes of Data Processing

We process personal data for the following purposes:

  • Responding to inquiries and contact requests

  • Managing course registrations

  • Sending administrative or course-related communications

  • Providing newsletters or marketing communications (with consent)

  • Improving website functionality and user experience

  • Complying with legal and regulatory obligations

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4. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases:

PurposeLegal Basis

Responding to inquiriesLegitimate interest

Course registration and administrationContractual necessity

Billing and accountingLegal obligation

Marketing communicationsConsent

Website analytics and securityLegitimate interest

You may withdraw your consent at any time where processing is based on consent.

 

5. Data Retention

We retain personal data only for as long as necessary for the purposes described:

  • Contact inquiries: up to 12 months

  • Course and billing data: as required by tax and legal obligations (typically 6–10 years)

  • Marketing data: until consent is withdrawn

After the retention period, data will be securely deleted or anonymised.

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6. Data Sharing

We do not sell or rent your personal data.

We may share your data with trusted third parties when necessary, including:

  • Course administration partners

  • Payment processors

  • Accounting services

  • Email marketing platforms

  • Website hosting providers

  • Legal or regulatory authorities when required by law

All service providers are required to comply with GDPR and ensure appropriate data protection measures.

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7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

  • EU Standard Contractual Clauses

  • Transfers to countries with an adequacy decision by the European Commission

 

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access – obtain a copy of your data

  • Right to rectification – correct inaccurate or incomplete data

  • Right to erasure – request deletion of your data

  • Right to restriction – limit how your data is processed

  • Right to data portability – receive your data in a portable format

  • Right to object – object to certain types of processing

  • Right to withdraw consent at any time

To exercise your rights, contact us at info@europeanclinicalpilates.com

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9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyse traffic and usage

  • Improve user experience

You can control or disable cookies through your browser settings.

For more information, please refer to our Cookie Policy.

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10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and encrypted connections (HTTPS)

  • Access controls

  • Regular software updates

  • Data minimisation practices

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

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11. Third-Party Services

Our website may use third-party services such as:

  • Website hosting providers

  • Analytics tools

  • Email marketing platforms

These providers may process personal data on our behalf and are required to comply with GDPR.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

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13. Contact and Complaints

If you have questions about this Privacy Policy or your personal data, contact:

European Clinical Pilates Institute
Email: info@europeanclinicalpilates.com

You also have the right to lodge a complaint with your local data protection authority.

For example, in Portugal:
Comissão Nacional de Proteção de Dados (CNPD)
Website: https://www.cnpd.pt

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